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- Lender Call Roundup August 26, 2016Second quarter earnings from Canada’s biggest non-bank lenders are now in the bag. We learned (no surprise) that improving customer retention rates continues to be a priority for at least two of the lenders, and that Home Capital is making a concerted effort to improve service levels to mortgage brokers. “Service levels are not where we think […]
- A Virtual Support Team for Brokers August 23, 2016The broker business is paperwork intensive, to put it mildly. You’ve got lender approvals, provincial disclosures, service agreements, client income documents, purchase agreements, and so on and so on. Pushing all that paper can be tedious and time consuming. Anyone trying to scale their business has undoubtedly thought about how to streamline document processing and staff accordingly. […]
- Canadian Job Creation: Estimates vs. Reality August 18, 2016By Will Dunning, Special to CMT The bottom line: Statistics Canada’s estimate that Canada lost 31,200 jobs in July is probably wrong. The agency could improve the reliability of its employment numbers by increasing the survey sample sizes, particularly in Toronto and Montreal. ***** On August 4, we were told that “Canada lost 31,200 jobs in July”. […]